1 -Racking (Rolling Rack)

  • Check with the department manager before starting to work for the order in which the audits are to be racked.
  • Before starting an Audit, check for any discrepancies with the pallet tag and the product on the pallet. Notify the Supervisor if any discrepancies are found.
  • Before the pallet is opened, the employee is to check Inventory Manager by going to “Customer Management” and clicking on View Open Work Order. They are to check for any special instructions. (ex. Recycle only Audits, or if items like tapes are to be audited individually.)
  • Cut, and remove the stretch wrap completely from the pallet. If wrap is holding products together, work from the top down removing only as much wrap as needed to remove desired amount of product.
  • A pallet must be completely racked and pids put on the items. No pallets are allowed to be opened and left uncompleted.
  • As the items are loaded on the cart, the pids on to be placed on the units.
    • Pids are to be placed on the back of computers, printers, and any other equipment when possible.
    • For equipment that has obstructions on the back, the pid can be located on the side of the case towards the back of the unit.
    • LCD monitors are to have the pids put on the back of the monitor near the very top in order to make for fast processing in output.
    • Laptops are to have the pids put on either side of the unit so that the pid number is visible and so that part of the barcode is visible. (The optical drive is not to be covered with the pid. Any covered USB ports are to be check to see if they are bad and marked on the pid still if they are bad.
    • Pids are to be marked RC for recycle only audits.
    • All loose hard drives, data tapes and other media are to be pid and put into a pelican case for safe storage until they are audited.
    • Additional hard drives in servers and arrays are to have pid placed on them as well. (Prices for the drives will be adjusted when closing the audit.
    • Loose items like wires, keyboards, mice, plastic and metal parts are to be grouped together and one weight is to be written on the weight sheet and put onto one of the carts. These items can then be sorted by the type or sent to scrap.


If an item is too heavy get help, do not attempt to lift it by yourself

  • Load the rack in groups of like item; computers should be in a rack by themselves.
  • At the audit station, the computers should be on a rack on one side because they will take longer to process. All other products should be on another rack on the other side of audit station.


2-Audit Process

At your Audit Station, Log In to techR2 Inventory Manager (IM)

  • The Auditor first grabs a cart that has been loaded, pre-pidded and has the audit number on the cart. (If missing the proper paper work, check with the department supervisor before proceeding.)
  • Next the Auditor navigates to “Customer Management”, click on View Open Work Order in Inventory Manager.
  • In “View Open Work Orders”, enter Audit number from the paper work on the cart to locate Work Order.
  • At Work Order, click on View to “View Work Order Detail”
  • Make note of all the details on that page, if you have any questions ask your Supervisor.
  • Processing according to the notes for the audit based upon pricing for weight or per piece.
  • Check the pallet tag on the cart for weight for scrap items.
  • If any items are found to not have a pid on them, the auditor is to notify a supervisor for instructions. (Auditor may be instructed to print pids or the item may be sent back to input.)
  • If a cart has laptops, computers or servers, they should be opened and checked first and if in working condition then setup to wipe the hard drive. Computers should be setup first as they are the most time consuming device.

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