CPU Procedures

CPU Procedures
  • Physical inspection of the Computer
  • First grab the computer from the cart and check for any case damage or missing parts. If the units have any major defects, case parts missing, cd-rom missing or other major components, the unit should be failed.
  • DESKTOPS: If the unit exterior looks good, open the case and check to make sure that the ram, cpu and hard drive are present.
  • LAPTOPS: Also check for bad components like capacitors and fans or cables that are broken or missing. For laptops check the screen and case for damage or defects.
  • CD-rom drives, floppy drives and tapes drives are to be check for any media with confidential information.
  • Computers that are received without internal components or motherboard are to be audited as miscellaneous item.
  • If the unit passes the physical inspections, next is to connect the computer to the station.
  • Testing the computer
  • Connect the cable and power cord to the machine and power the unit on.
  • Boot the machine into the bios and check the splash screen for any company information. All computer names, company names and IP are to be removed from the screen, bios and front displays. Check the boot order in the bios and change it to boot to PXE. Also check to make sure the PXE Boot is enabled.
  • Get the computer information from the bios.
    • For desktops, get the computer speed, processor model type, hard drive size, and ram size.
    • For Laptops, get the computer speed, processor model type, hard drive size, ram size. Check battery condition and if the unit has a sim card.
    • For Servers, get the computer speed, number of processors, processor model type, hard drive size, and ram size.
  • Restart the machine and let it boot into the wipe drive pxe software and start the erase. Finish processing and inspecting the other units until the whole station is hooked up.
  • Once the units have completed the erase, they will request that the PID to be entered into wipedrive and the auditor is to verify that the drives erased successfully.
  • All passed computers should have the bios reset to default.

Auditing the units

  • Once the units have completed the erase the auditor is to make the pid sticker with blue for a passed unit and red for a failed unit.
  • Failed units
    • If a unit has failed the erase, it is to have the drive removed from the unit before auditing. (No failed units can have hard drives in them.)
    • Failed unit that are Pentium D or below are to be audited as not working and sent to the failed pc pallet.
    • If a unit was working and failed because of a bad hard drive it is to be marked as fixable and a R on the pid stickers.
    • Failed units are to have the processor type correct from the bios if it was a unit that powers on.
    • Failed units are to have the sn of the drive scanned into the notes, to help track the drive information.
    • The COA should be mentioned in the notes for XP, Vista, Windows 7 and Windows 8.
  • Passed units are to have more detailed information than failed units.
    • Passed units are to have all the information in inventory manager filled out correctly. They are to have the processor model number (if applicable for dual core systems and newer), COA type and any minor cosmetic defect.
    • Processor speed, ram and hard drive size must be correct for proper resale.
    • If the unit has 2GB sticks of ram or larger, the notes should include the quantity of size and the sizes for better value.

Example of a desktop pc Passed

  • Notes: E8400 Processor, Windows 7 COA, DOD Erase.

Example of a Laptop Passed

  • Notes: E8200 Processor, Windows 7COA, DOD Erase, no power supply, T420

Example of a Server Passed

  • Notes: 2 X X5570 2.93Ghz Quad Processors, 6 X 300GB HDD, 4 X 4GB 533Mhz DDR2 Memory, dual power supplies, 2 X 2 Port QLE2562 Fibre Card AND 1 x Gigabit Network Card.

Example of a desktop failed

  • Notes: 7 COA, Bad hdd, hdd removed, SN: ,

Example of a Laptop failed

  • Notes: No COA, No hard drive, no caddie, broken case,

Example of a Server failed

  • Notes: No COA, bad raid card, 2 processors, 4 hdd removed, hddsn:

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